The Chip · IT Services

Reduce Costs With Intelligent Technology

Saving money for our small business clients is always an exciting project for us. Small business owners are usually eager to invest in their infrastructure, but are by and large misguided by friends, colleagues or a part-time IT hobbyist. The Chip will never recommend any solution until we have a thorough understanding of your business, workflow and goals. We have substantial expertise creating scalable network environments to guide your technology growth.

Based on your input, our experts will develop a perfect solution that will be cost efficient to expand as your business grows. In the long run, small incremental upgrades save your business thousands of dollars.

Alternatively, we make recommendations that save our clients money by integrating new technology. The Chip has proven time and time again that the right IT solution can put money back into your pocket. Some of these cost savings plans to consider are:

  • Paperless or “less” paper office products
  • e-Newsletter vs. mailer
  •  Document management flow
  • Electronic billing and online payments

Increase Your Service Without Increasing Your Work

Most small business owners say “our service is what makes us better than the competition” and that is often the case. However, a happy customer results in an unhappy and stressed business owner or staff. The best customer service is still not enough to keep today’s consumers coming back to a company that is technologically behind.

Consider how easy it is to order things online now and have it show up in your office the next day. You don’t even need to pick up a phone to complete transactions, schedule appointments or pay an invoice. Your customers are becoming more demanding on the convenience of doing business with you.

Our staff has had experience integrating solutions across a wide range of businesses, from pizza shops to online stores. We will analyze your competitors’ technologies and where your service short-comings are. You’ll be presented with a strategic plan ready for implementation and immediate results.

Upgrade Your Technology Wisely

So your company may not be ready to hire a full time IT expert or more likely, one of your friends just happens to know a lot about computers. Although your business may be a perfect test environment for a part time hobbyist to try out their IT skills, chances are they’re not making the proactive recommendations to bring your company to the next level. The Chip consultants are very well trained to continually educate our clients on technology that can keep them ahead of the competition.

Here are some critical items to look for while choosing your IT vendor to assist in upgrades:

  • Advice and training on software that suits your budget
  • Hosting and system management
  • Expert advice on protection from security threats such as viruses, malicious software and junk mail
  • Emergency backup and disaster recovery
  • Ongoing support for your systems and software
  • A few other things you may want to consider about your IT support staff are:
  • Do they offer out-of-hours support?
  • Will they schedule on site and remote backups?
  • How long will they take to get to you?

Reduce Costs

The Chip helps build cost optimization strategies leveraging current technology resources to reduce IT costs by as much as 25%. A substantial amount of savings is recognized when our clients’ infrastructure is reorganized to utilize current resources to their full potential.

What are the benefits?

  • Eliminate wasteful and redundant spending
  • Optimize use of technology and skills
  • Align business and IT goals
  • Decrease the cost of data management
  • Have a 24hr support team monitoring your network

Cost savings focus:

  • Process optimization to help organizations reduce IT costs by 20% to 25% over the course of three years. The majority of the cost improvement is recognized through the development of a network review and controlled growth plan. Computers no longer need to be replaced and upgraded every year and our recommendations often require no additional hardware, rather using current untapped assets or off-site resources.
  • System stability vs. the quick fix solution. There are countless dollars being thrown away to create a quick fix for an unstable network. The Chip provides a complete network map and reviews the weak spots that need immediate attention. This regular review avoids the inevitable shortfall of down systems and expensive repairs.

The Chip Can Effectively Increase Your Service

For 35 years, The Chip has been providing Southern California’s large and medium businesses with expertise on specific technology solutions that streamline our clients’ services. The range of technology is very broad: from custom software solutions to top-notch technology integration. Often the issue is a lack of communication between departments within a company. A solid Document Management process opens up communication and provides a completely regulated solution.

Whether you’re in need of regulatory oversight or streamlining a workflow, talk to The Chip about how to transform Information into Impact.

Provide people within your organization better visibility into information. They will gain deeper insights, make better decisions and take more effective action faster.

Upgrading Your Technology Strategically

He with the best toys has only spent more money…

Technology integrations should help clients solve business challenges through the use of new technology. These solutions should not be implemented just for the sake of “upgrading”, rather there should be an in-depth project plan and good recommendations by experts as your first steps.

Our project proposals are first designed by a Chip Microsoft Certified Technician who has spent time understanding the scope of a particular project. Before a project plan is sent to our clients, each one is reviewed internally by two additional Chip staff technicians to make certain the right technology is being proposed for your company.

Each one of our project plans begin with a thorough network analysis. We won’t recommend technology upgrades until all the critical key components are functioning well. This includes a server error analysis, backup plan review and current software updates. All of these precautions will contribute to a stable infrastructure and keep your project on time and on budget.

If you’re reading this page, you’ve already been thinking about the possibilities and the time is right to consider upgrading. Contact us to request a free analysis by a Microsoft Certified Professional. Someone from our staff will contact you within 24 hours.